We were pleasantly surprised by Hotel America Palacio. The central location made it easy for us to explore the area. The clean and comfortable room provided a cozy retreat after a long day of sightseeing. The private/secure parking was a definite plus. The cafe on-site served delicious food at a reasonable price. we had a great experience and would recommend this hotel for its value and convenience.

I recently had a fantastic stay at a hidden gem in Mexico. The hotel offered great value for money, with spacious and clean rooms. The staff provided excellent service and made me feel at home. The hotel's location was also very convenient, close to stores and other amenities. Additionally, the breakfast provided was delicious and satisfying.

No elevator, but overall everything was great.

Clean, comfortable rooms. Helpful staff. Convenient location near bus station and cafes. Good sleep quality with fresh air and working AC. Beds are comfy.

Hard to think of anything.

The hotel is ideally situated near local shops and restaurants. the rooms are clean, comfortable, and spacious, with working AC and comfortable beds. the staff is exceptionally professional, offering attentive service to ensure guests are satisfied. the morning breakfast is delicious and varied from tortillas and eggs to fruit and yogurt. the rooms boast beautiful views of the surrounding area and offer relaxing spa-like bathrooms with plenty of hot water.

The spa facilities are limited compared to other hotels in the area.

We had a great stay at this hotel. The staff were very professional and helpful, and the rooms were clean and decent. We got fresh air through the windows and slept really well with the working AC. The beds were really comfy too! We found the location close to stores and public transportation very convenient and the parking facilities were good. In addition, the breakfast provided was nice and satisfying.

Couldn't fault.

The hotel offers excellent value for money, with clean and comfortable rooms. Its central location makes it convenient for accessing nearby stores and cafes. The staff is friendly and professional, providing helpful information and assistance to guests. The hotel also offers basic amenities and some rooms even provide stunning views.

No issues to mention, everything was great.

Great value for money! The hotel has a prime location close to stores, offering excellent prices and attention to detail. The rooms are very comfortable and offer stunning views. Additionally, the staff is incredibly friendly and professional, making the stay even more enjoyable.

No negative aspect to mention, all was great!

Great staff, clean rooms, comfortable beds, and fresh air from open windows. The hotel also had working AC, making it pleasant to stay. the location was convenient and the hotel had great amenities.

Hidden costs such as taxes were added to the final price without proper notice. there was a lack of transparency with regards to the final price.

The place was clean and efficient. We enjoyed our stay as the hotel was close to important touristic attractions, and it offered a convenient and safe private parking lot.

The hotel lacked sound-proof walls, and we could hear noise from other guests' rooms and hallways. we found the hotel a little confusing to find.